Hire a management firm to manage your customer support contracts with this template
Management Services Agreement.
- The management firm is hired on an independent contractor basis.
- Duties of the manager will include management of software maintenance and support contracts with the clients customers, including providing technical support.
- The manager must maintain complete and accurate records, and will invoice the company monthly for its services (charged on an hourly basis) plus any allowable expenses.
- The agreement is not exclusive, and the manager is not required to devote all of its time and efforts to managing the clients business.
This
Management Services Agreement for Customer Support Contracts is available in MS Word format, and can be easily customized to fit your business needs.